Twelve Clothing Ltd. founded on 12th December 2012, has expanded its operation throughout Bangladesh and as of 2022, they are in more than 30 locations all over Bangladesh. Aside from the growing physical stores, they also have an E-commerce site as well as a Facebook store for customer convenience.
With more than 30 locations and a centralized warehouse, Twelve has struggled to find a point-of-sale (POS) system that makes checkout faster and enhances inventory management as well as sales tracking and preparing balance sheets. There was a lack of good system in place to determine store requirements from the warehouse. This has an impact on the entire process, from product transfer to shops to product purchases. They had items lying on warehouse shelves rather than retail shelves much too often. With TWELVE’s growing business, the company struggled to find the right point of sale (POS) solution.
Twelve adopted Intellier’s POS Solution Technologies (i-POS) for better service and substantial improvements through the automatic generation of purchase orders; POS processes and records sales transactions and provides receipts and the generation of discrepancy reports to resolve errors in physical inventory. TWELVE also benefitted from the following perks:
- Customer Point-of-Sale
- Customer Tracking
- Inventory Management
- Sales Records
- 65% reduction in pick time
- 70% increase in customer satisfaction
- 40% reduction in warehouse labor
- 500K saved annually in process improvements