i-CRM
i-CRM, our next generation CRM software, is uniquely designed for small businesses & startups. All the features are smartly designed in order to improve customer relationship with your business. Always stay one step ahead of the curve by dealing effectively with your daily operations & provide your customers with more reasons to do business with you.
- Understand where your business is headed with the help of intuitive reports
- Get beneficial insights to maximize your sales performance
- Forecast trends & strategize your action plan
- Get timely notification in order to stay on schedule
- Interact better & build lasting customer relationships
- Higher Sales Volume
- Enhance your productivity by implementing the iCRM
Modules of iCRM
Contact Management
Opportunity Management
Lead Management
Sales Forecasting
Quotes & Orders
Interactive Dashboard
Reporting
Search/Advanced Search
Data Import
Case Management
Knowledge base
Campaign Management
ERP Integration
Email Management
User & Role Management
Frequently Asked Questions
iCRM is an entirely automated Customer Relationship Management solution. It comes with process automation for Sales, Services, & Marketing.
iCRM includes features to organize contacts, leads, orders, customer accounts, sales, opportunities, customer segmentation & more.
The iCRM solution comes packed with “sales force automation” (SFA). SFA in combination with iCRM automates some of the sales functions, which helps you to streamline & accelerate the sales process.
iCRM brings enormous value to the customer support staff with the knowledge base to resolve customer issues. The entire system is interconnected, account reps & all other relevant departments will be completely aware of customers’ issues, so that everyone can serve as a service agent whenever necessary.
Yes. iCRM will definitely be useful as long as you have customers. Despite the size of your customer base, it is not possible for one to keep every interaction (past, present, or future) memorized & organized. iCRM serves as a powerful business tool which streamlines processes, provides beneficial business insights, & virtually connects the employees within your company in order for them to collaborate as a team, in real time. Regardless of size, any business can be benefitted from it.
iCRM includes drag-and-drop customization abilities, and also has automatic regular updates that wouldn't break the customizations — with minimal or no IT involvement.
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